It puts the needs of users at the heart of services. We know online services mean that we can access information when we require it, pay a bill or even arrange social care in a simple and quick way. The strategy outlines how different organisations can join up across all sectors to deliver services in a more responsive way.
So where is our library and information leadership? This is our opportunity to put forward a business case for libraries now and in the future Who is going to keep people skilled up? Who will people trust to access much of this?
I believe the future of libraries is in driving and underpinning this strategy and making it a reality for real people.
One of the first fully transactional public library smartphone apps in the UK, the Edinburgh Library app:
Out shopping and seen a book you want to read? Scan the barcode on the back cover to your phone and the libraries app will search the catalogue to see if the library has a copy you can reserve.
Couldn’t get to the library to renew your books and DVDs ? Use the Edinburgh Libraries app to log in to your account and do it there and then wherever you are.
Keep forgetting your library membership card ? Scan it in to you phone and you won’t need to worry in future. The scan will work on self service and at traditional library counters.
Edinburgh Libraries updated smart phone app is now available and if you already have the previous version you can quickly update it on your phone.
If you are not a member you can still use the app to search the library catalogue, find the nearest Edinburgh library to where you are, when it’s open and how to get there, or just follow the Literary Map of Edinburgh.
I am really pleased to be speaking on “It’s time for the future “ at the Future planning and new models session at the International Internet Librarian 2012 conference in London on the 30th October
Even at this time of economic pressure, Edinburgh’s public libraries are delivering real innovation and creativity. Edinburgh’s Library and Information Service is delivering a new model for libraries across the city, based on a strategic approach which borrows from the retail sector to deliver ‘Next generation library and information services’.