The Scottish Government published its Digital Public Services Framework on the 19th of September. The document sets out the vision and helps shape how the Scottish Government will move forward with their priority of public service reform over the coming years.
It puts the needs of users at the heart of services. We know online services mean that we can access information when we require it, pay a bill or even arrange social care in a simple and quick way. The strategy outlines how different organisations can join up across all sectors to deliver services in a more responsive way.
So where is our library and information leadership? This is our opportunity to put forward a business case for libraries now and in the future Who is going to keep people skilled up? Who will people trust to access much of this?
I believe the future of libraries is in driving and underpinning this strategy and making it a reality for real people.